Frequently Asked Questions (FAQ)
Clear Answers from Your NATE-Certified Comfort Experts.
Do you offer 24/7 emergency service?
Yes, we provide 24/7 Emergency Heating and AC Service to our entire coverage area in Massachusetts and Southern New Hampshire for critical system failures.
What is the Mass Save program, and how does it benefit me?
Mass Save is a state-funded rebate program for energy efficiency. As an Approved Contractor, we help you secure rebates up to $10K and 0% financing for high-efficiency upgrades like heat pumps.
How can I access your 0% Financing option?
We facilitate 0% Financing for qualifying high-efficiency installations. Our team will guide you through the application process during your consultation to make your upgrade affordable.
What areas do you serve in New Hampshire?
We primarily serve Southern New Hampshire, including our NH-East and NH-West zones. See our Service Areas map for detailed zip codes.
What types of maintenance plans do you offer?
We offer a 4-tier Elite Care Maintenance Program that includes Seasonal Tune-Ups, priority scheduling, and discounted repairs to protect your system's efficiency and warranty.
Why should I choose a Ductless Mini-Split system?
Ductless Mini-Splits (like those from our partner Mitsubishi Electric) provide highly efficient, zoned heating and cooling, eliminating energy loss associated with ductwork.
What is a NATE-Certified Technician?
NATE (North American Technician Excellence) certification means our technicians have proven their knowledge and competence through rigorous testing, ensuring the highest standard of service quality.
Do you service boilers and furnaces, or just heat pumps?
Yes. Please contact us for more info.
How can I save money using your company?
You can save through Mass Save rebates, 0% financing, our New Customer Promo ($50), and Referral Bonuses ($10-$50), plus long-term savings from high-efficiency installations.